4 Incredibly Easy Ways to Use Social Media to Boost Events Infographic

Here at Eventility we have first-hand experience of helping thousands of event organisers to manage and promote their concerts, sporting events, seminars, conferences, fundraisers, clubs and groups. You name it – we’ve helped someone to run it!

As you probably already know, events and social media are a match made in heaven. Online platforms are ready-made for event management, whether it’s organising or promoting an event, encouraging engagement on the day itself or extending the lifetime value of the event for days, weeks and even months afterwards.

To highlight the many creative ways we’ve seen our members use social media to boost the success of their events we’ve put together this stunning infographic (below). Here are some of the key points in black and white.

1. Organising an Event

It’s crucially important not to think of social media just in terms of promotion. That would be a big mistake. Social media can also play an important role in the organisation of events by, for example, providing an easy way to invite people and collect RSVPs. This has the added bonus that once your invitees register, it’s easy to keep them updated and send reminders via email or SMS.

Social media also enables you to involve attendees in the actual organisation process. By asking your audience to vote for their favourite talks, speakers, bands or activities, you can build up an event programme that you know people will enjoy. By being so open and democratic, you’re also likely to increase the affinity your audience feels for the event.

2. Promoting an Event

Every month millions of people search online to discover new and upcoming events. It’s critically important to make sure that your event has a strong presence and is easy to find on Google. Getting listed is the first step – Eventility has over 37,000 search-engine friendly events listed online – but this is only part of the picture.

Social media needs to be tied in to the registration process, so that attendees are encouraged to share the event with their networks on Twitter and Facebook. As 71% of us are more likely to buy a product when it has been referred via a social network, recommendations can be extremely valuable.

3. Encouraging Engagement During an Event

So, let’s assume you’ve done a great job of getting people to your event. The work doesn’t stop there. Generating online buzz on the day itself will ensure your attendees get the most out of the event and, most importantly, help you to reach a much wider audience. People love sharing photos, videos and news from live events, using Twitter, Facebook and other tools, and each time they do they will be tacitly recommending your event to their friends and family.

Promoting the event Twitter hashtag (e.g. #eventname) and displaying tweets on a big screen or TV will encourage attendees to interact with one another on Twitter. In effect they will be creating a live, public conversation about your event. To take it a step further, you could also offer prizes to the most active (or amusing!) Twitter users present.

Social media can also be used to get persuade attendees to visit certain specific locations or take part in particular activities. For example, you could offer rewards for attendees that check-in at different locations within the venue using Foursquare or Facebook, or even run a social media scavenger hunt where attendees need to check in to a series of locations.

4. Extending the Lifetime Value of an Event

Even after the event has finished the buzz doesn’t need to stop. Uploading videos, photos and presentations to social networks will keep the event fresh in the mind of attendees and may entice others to come to future events. People tend to stay engaged for 1-2 days after an event, so that’s your window of opportunity to encourage them to talk about it online, or share your content.

What’s more, social media can be a valuable source of feedback. Take time to ask attendees what they thought about the venue, the refreshments, speakers and entertainment. You’re bound to learn something that will help you improve things next time around – and, most likely, you’ll get lots of positive feedback which you can share, or possibly even use on your marketing materials.

To make organising and promoting any event, club, group or association easy, Eventility.com has all the free tools you’ll ever need.

4 Ways to Use Social Media to Boost Events Infographic

Advertisements

The Power of Online Communities for Local Businesses Infographic

Social networks have long been seen as a ‘leveller’, enabling local businesses to compete with big brands for a decent share of customer attention. In many respects local businesses are better placed to take advantage of social media than big brands. They find it easier to create meaningful relationships with their customers – they might even be on first name terms – and, since the majority of their customers’ social media connections will also live locally, are well placed to benefit from recommendations.

As well using social networks to engage with existing customers online, businesses are also attracting new ones. The fact that there are over 1 billion smart-phone users and that 40% of mobile searches are for local businesses gives an indication of the importance of having a strong web presence and making your business easy to find.

Yet lots of small businesses are still not tapping into their online communities.

To help fix this situation – we’ve produced this handy infographic which highlights the importance of online communities and how local businesses can make the most of them.

One of the key things the infographic highlights is the sheer number of small businesses that are already using social networks and gaining new customers as a result. Almost three quarters of small businesses use Facebook and over half are using LinkedIn and Twitter. Added to that, research by Manta suggests that 78% of small businesses are gaining a significant proportion of new customers through social media.

Generation Y in particular are using social networks to inform purchase decisions, with 61% turning to social media to decide where to go when going out. Online reviews also play a significant role in this, with 52% saying that positive online reviews make them more likely to use a local business.

Promotions offer a great way to reward existing customers and to attract new ones, with 73% of consumers saying they search for discounts and promotions online. They are also a great way of increasing footfall, with research showing that 59% of consumers have gone into a store or business premises as a result of finding an offer or coupon online.

Of course, social media can’t stand on its own: email marketing is another hugely valuable tool for local businesses. There are roughly 3 billion email users in the world and 19% of all time spent online is devoted to reading and responding to emails. As a marketing tool it is clearly has value – 77% of small businesses have reported email marketing increases their revenues and as a result, 85% plan to increase their use of email in 2013.

It’s also important to consider the role that SMS marketing can play. It’s estimated that 8,000,000,000,000 text messages were sent last year (yes, try saying that number!) and 90% of them were read within 3 minutes. With such a high open rate, it’s a great way to advertise promotions to your community or to send reminders – so long as you’ve got their permission to text them.

Of course, all of this takes time and that’s why we created Eventility. If you haven’t tried us out yet – Eventility brings all of this into one easy-to-use online platform, offering an effective way to manage and promote your business.

You can manage your contacts, organise and advertise events, run targeted promotions, manage your social media engagement, collect customer reviews, add your location to online maps, deliver SMS marketing and send emails with in-built tracking – all using one powerful tool – plus we can power your website too.

www.eventility.com/tour#place

Online Customer Communities