What is Eventility? Our brand new video explains it all

Eventility New Home PageHere at Eventility we have just launched a brand new video which explains more about us, what we do and how using our website can help you. Those of you who would like to see the video can do so by clicking here or alternatively, if you don’t have time or can’t view it on your device, here is a roundup of the main points.

What is Eventility?

If you run a club, group, chapter or event, things can get complicated and confusing. With so much to organise it can be difficult enough just knowing where to start. It’s not just the organising that’s the difficult part however – promotion is just as important because without it, how are people going to know about you?

Eventility is an online platform that makes life easy for organisers and promoters because everything can be done quickly and easily via our website and even while on the go through our mobile app.

Why use Eventility?

We give you everything you could possibly need to help you organise your club, group, chapter or event and best of all, it’s free.

When you sign up to Eventility, all of our members get a communications hub to help manage members and it includes a number of fantastic features including:

  • Email Tracking
  • SMS
  • An events app which enables you to sell tickets or invite attendees to RSVP
  • A mobile app which allows you to manage everything on the move including scanning tickets
  • A live feed to share photos, documents and comments
  • Subscription collections
  • Everything you need for promotion including professional web pages, social networking and plug-ins that integrate with your existing website
  • The option for us to share your public information with our partners to make it even easier for people to find your club and events

Get started for free

If you aren’t already signed up to Eventility then you can get started today for free. Simply register on the website and you will be guided through the quick and easy process so you can start organising and promoting your club, group, chapter or event immediately. If you ever get stuck at any stage or have further questions, our support section contains everything you need to know including details of how to contact us directly.

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Changes to Eventility.com and Why They Benefit You – Part 2

To coincide with the service update that we carried out a few weeks ago, we recently posted the first part of our guide to the changes that have been made and how they can benefit you. Part one detailed member management, subscriptions and enhanced repeating events. In this second instalment, we cover free texting and introduce the newest member of our team.

Free Texting

Improvements – To celebrate our latest release, we are giving away Bronze Pack bundles of 100 SMS credits to Eventility users. Simply login to your account and head over to My Account/Extras to start benefiting from this fantastic offer.

Benefits – With the average person checking their mobile phone up to 150 times a day, texting has become a fantastic way to reach audiences. Whether you’re organising an event or running a club, group or society, keeping in touch with members via SMS really couldn’t be easier with Eventility.

If you are not familiar with using this service, there is plenty of information on the website that will guide you through the process. Here you can learn how our SMS service works and find out more about the bundles we offer.

New Account Manager

Improvements – As the number of people using the website expands, so does Eventility.com. We pride ourselves on providing the best possible experience and customer service to our users and as a result we are delighted to welcome our newest recruit, Adam Harris who is joining our rapidly expanding team as an Account Manager.

Benefits – With more people on board here at the Eventility headquarters, it enables us to offer a better quality service to our customers. With so many clever and creative individuals working with us, it also means that the products and services we offer you will continue to go from strength to strength. Adam has been brought in to show our clients exactly what our software can do for them and off course to make sure that they’re extremely happy with our product offerings.

We sincerely hope that you enjoy the changes that have been made to Eventility.com. We would love to know what you think so feel free to contact us via the website or if you prefer, why not get in touch via Facebook, Twitter or LinkedIn?

Updates to Eventility.com – member management, subscriptions and free texts

Here at Eventility, we love our users and are committed to making your experience on the site even more awesome. That’s why we’ve updated Eventility so you have the latest version – including performance improvements and bug fixes. Here’s what’s new:
 Member Management

When you add contacts to your club/group/community you can now include:

  • Gender and Date of Birth
  • Postcode
  • Label and Notes
Plus we’ve added a ‘List builder’ so you can easily select which members to add to your lists.
Subscriptions 

We’ve updated our member subscriptions service to include:

  • A simple 4-step set up (PayPal integrated)
  • Choice between ‘organiser view’ and ‘live view’
  • Notify members individually or choose from lists
  • Search for members when adding offline payments
  • Build revenue reports for dates you choose
Enhanced Repeating Events

It’s state of the art, we’ve completely reworked how you set up and manage repeating events:

  • Simple and powerful repetition scheduler includes end dates
  • Calendar view to navigate and edit exceptions
  • Fully flexible, includes ability to change ‘Place’ for individual occurrences

New Account Manager

We’re delighted to announce that Adam Harris has joined our rapidly expanding team as an Account Manager.

When Adam isn’t making sure all Eventility clients are extremely happy and showing them how cool our software is for them, he loves a bit of scuba diving and is actually a qualified deep and wreck specialty MSDT Instructor. He’s also been known to do a spot of hiking, martial arts, grabbing a round of golf, keeping fit or even cooking up a storm in the kitchen.

Free Texts
 
Texts are a brilliant way to drive footfall and to celebrate this release we’re giving away Bronze pack bundles of 100 SMS credits*
So login and head over to MyAccount/Extras to get up and running with SMS.
We hope you enjoy the new changes, so why not have a look around on Eventility and try out the new features. We’d really love to hear what you think of the new changes or if you have any site requests, so feel free to contact us.

Some of the Most Frequently Asked Questions, Answered

Although we aim to make the Eventility website as user friendly and easy to use as possible, sometimes issues come up that you may need a hand with. So, if you’re running a club, group or event, here are some of the most common frequently asked questions we receive and how to resolve them.

How much does it cost to sign up to Eventility?

Eventility is absolutely free for people involved with clubs, groups, events and associations. With your free account you have everything you need to organise and manage your club, group or event. You have access to everything you could possibly need including your message board feed, 2,000 email credits every 4 weeks, free tickets, photo galleries and much more. The only time you pay is if you want the extras we offer such as paid tickets, subscriptions, SMS bundles and high volume email send outs.

How do I change my password?

To change your password, simply log in to your Eventility account and click on ‘My Account’ at the top of your screen. Select the ‘Password’ option and complete the required fields by entering your current password and confirm what you want your new password to be. Press ‘Change Password’ and your new password will be activated immediately.

How do Eventility ticket fees compare to other services?

Eventility charges a set fee per ticket of just 50 pence. In addition there are processing fees charged by the payment provider (PayPal). Our closest competitors charge a higher set fee per ticket as well as an additional percentage per transaction. We pride ourselves on our competitive pricing and never hide our prices from our customers. To see a breakdown of our ticket fees compared to some of our competitors, you can do so here.

How do I import my contacts from my email address book?

Import ContactsRather than manually entering in all of your contact details we’ve made it quick and easy to import your contacts from all the leading email programs.  We support Yahoo Mail, Gmail, Hotmail, AOL, Plaxo and of course, Outlook. Whether you are adding new members or inviting people to your event just click the icon and follow the simple onscreen instructions.

How do email credits work?

Email credits are deducted from your account every time you send an email to:

  • Club or group members by using the ‘Contact Options’ dropdown
  • Event invitees by using the ‘Contact Options’ dropdown

Email credits won’t be deducted when you send an email to:

  • Invite contacts to join your club, group or community
  • Send invites to your event
  • Send offers (applies to place subscribers only)
  • Post to the message board/feed
  • Eventility send out email reminders about events on your behalf

All accounts are topped up with a maximum of 2,000 free email credits every 4 weeks. To send out more emails that you have credits for, you can purchase a bundle in the extras tab.

How do I send SMS messages?

You can make sure that your club or group never misses out on any of your events or updates by purchasing an SMS bundle. You can send as many one off messages as you want – we make sure that it all conforms to the Phone Pay Plus Code of Practice so you don’t have to worry about any spam accusations. You can find out more about our SMS bundles and pricing here.

If you have a question that hasn’t been covered here, please feel free to post your query in our support section and we’ll get back to you as soon as possible.

The Power of Online Communities for Local Businesses Infographic

Social networks have long been seen as a ‘leveller’, enabling local businesses to compete with big brands for a decent share of customer attention. In many respects local businesses are better placed to take advantage of social media than big brands. They find it easier to create meaningful relationships with their customers – they might even be on first name terms – and, since the majority of their customers’ social media connections will also live locally, are well placed to benefit from recommendations.

As well using social networks to engage with existing customers online, businesses are also attracting new ones. The fact that there are over 1 billion smart-phone users and that 40% of mobile searches are for local businesses gives an indication of the importance of having a strong web presence and making your business easy to find.

Yet lots of small businesses are still not tapping into their online communities.

To help fix this situation – we’ve produced this handy infographic which highlights the importance of online communities and how local businesses can make the most of them.

One of the key things the infographic highlights is the sheer number of small businesses that are already using social networks and gaining new customers as a result. Almost three quarters of small businesses use Facebook and over half are using LinkedIn and Twitter. Added to that, research by Manta suggests that 78% of small businesses are gaining a significant proportion of new customers through social media.

Generation Y in particular are using social networks to inform purchase decisions, with 61% turning to social media to decide where to go when going out. Online reviews also play a significant role in this, with 52% saying that positive online reviews make them more likely to use a local business.

Promotions offer a great way to reward existing customers and to attract new ones, with 73% of consumers saying they search for discounts and promotions online. They are also a great way of increasing footfall, with research showing that 59% of consumers have gone into a store or business premises as a result of finding an offer or coupon online.

Of course, social media can’t stand on its own: email marketing is another hugely valuable tool for local businesses. There are roughly 3 billion email users in the world and 19% of all time spent online is devoted to reading and responding to emails. As a marketing tool it is clearly has value – 77% of small businesses have reported email marketing increases their revenues and as a result, 85% plan to increase their use of email in 2013.

It’s also important to consider the role that SMS marketing can play. It’s estimated that 8,000,000,000,000 text messages were sent last year (yes, try saying that number!) and 90% of them were read within 3 minutes. With such a high open rate, it’s a great way to advertise promotions to your community or to send reminders – so long as you’ve got their permission to text them.

Of course, all of this takes time and that’s why we created Eventility. If you haven’t tried us out yet – Eventility brings all of this into one easy-to-use online platform, offering an effective way to manage and promote your business.

You can manage your contacts, organise and advertise events, run targeted promotions, manage your social media engagement, collect customer reviews, add your location to online maps, deliver SMS marketing and send emails with in-built tracking – all using one powerful tool – plus we can power your website too.

www.eventility.com/tour#place

Online Customer Communities

Steamrollers! The First Six Months of a Group Organisation and Promotion Startup by Robin Brattel, Eventility Founder

Fowler Steam RollerI often get asked what it’s like launching a startup and I tend use this analogy – imagine you have a really big steam roller in front of you, it’s out of fuel and you know you’ve got to move it under your own power – that’s really daunting and is just what it’s like. Whether you are on your own working in your bedroom, or with others in Starbucks, if you’re serious about trying to build a business it’s analogically like a steam roller or even bigger.

Once you’ve had your startup idea, and most probably done work convincing yourself there’s merit in the idea, the next thing you’ve got to do is convince other people that your idea is worth hunkering down for.  It’s hard to move that steamroller on your own but a team of people have a much greater chance of success.

Moving that steamroller, as with starting a business, doesn’t have to be an unhappy or stressful process.  You should enjoy the challenges of working out how to move it.  Some will say use levers, others may suggest fuel, will the engine start, where will you get the fuel money from…

You probably get a sense of the scale of the job now. When I set out years ago I knew that what I was trying to do was a big challenge but I had no idea how tough it would be, and frankly it wouldn’t have made any difference.  While I don’t call myself an entrepreneur I am definitely entrepreneurial, I had and still have the passion and the drive to do what I do.

During a startup there are moments of sheer despair ranging from anyone casting doubts on your idea, an unknown competitor surfaces, a friend says you’re barking, an investor says no and so on. There are also moments of giddy elation when someone uses the system/product you’ve built, which then turn into  phenomenal moments of euphoria when someone actually pays money for it!

Ride the waves of emotion and stay focused, it may be raining but the steamroller is still in front of you and you need to move it.  In fact the rain might help! The ground is slippery so maybe it’ll move a bit easier. You need to try and use every ounce of positive and negative emotion to make sure you’re focused on the end game.

So, you build a team, maybe you get some fuel money, you get things moving. Does it mean you’ll make it? Maybe, maybe not, the fuel could run out, the team may lose energy or focus or be distracted by another’s quest, or more people may join in and the thing gets some speed up.

Suddenly you get the momentum you’ve craved, the steamroller is moving and you’re making a road.  What’s that? No one’s on the road? Do they even know you’ve built a road? No? Well get on and tell them, you should have started to tell them before it was ready… Oh you did and it wasn’t ready, OK.

Momentum is a great thing, vital obviously.  Before you had it, if you took time out, the steam roller wasn’t moving so it didn’t matter. But now it’s moving it’ll just pull you along, and that carries with it a whole new set of issues to deal with.

The first six months of running a startup are tough, at times bleak and miserable, lonely, hard work, and will stretch you beyond belief.  At the same time, they’re probably the best moments you’ll ever experience in your working life.

Robin Brattel is Founder and CEO of Eventility.com, the easy-to-use website to help organise and promote events, clubs, groups, communities, places and businesses.

Eventility – Group Organisation and Promotion Made Easy.

It is built by organisers for organisers, to remove the pain and hassle of managing and promoting any activity, however large or small. With powerful organisation and promotion tools, everything you need to organise and manage is in one place, perfect for building online communities – free for groups and offering significant value for money for businesses.

Honourable Intentions – New Year Resolutions and How to Keep Them

New Year resolutions have been made since the beginning of time.  The ancient Babylonians made promises to their gods at the start of each year that they would return borrowed objects and pay their debts. The Romans began each year by making promises to the god Janus, for whom the month of January is named. In the Medieval times, the knights took the ‘peacock vow’ at the end of the Christmas season each year to re-affirm their commitment to chivalry.

It’s now getting close to the end of January, and the New Year and any resolutions we may have made seem like such a long time ago. We might have promised ourselves go to the gym more often, get up-to-date with the DIY, drink less, join a club, learn a new language or even fall in love.

So, did you make a resolution and keep it, or did you, like so many other people give up after a couple of weeks?

It’s pretty common at this time of year to find people breaking their New Year resolutions.  A 2007 study by Richard Wiseman at the University of Bristol involving 3,000 people found that 88% of those who set New Year resolutions failed, despite the fact that 52% were confident of success at the beginning.

Last year, an Interflora New Year resolution survey found that just 33% said they expected to keep their resolutions for the whole year, 56% were unsure and 11% said that they expected not to keep their resolution. Those sceptical ones were proven right, of the 39% who said they made a resolution in 2011, just 5% managed to keep theirs for 9-12 months. Over a third of last year’s resolvers lasted less than three months with their New Year aims.

What kind of resolutions do people make and break?

Year on year, the top resolutions don’t really change very much and according to the University of Scranton, USA, the top resolutions for 2012 were:

  • Lose weight
  • Getting organized
  • Spend less, save more
  • Enjoy life to the fullest
  • Staying fit and healthy
  • Learn something exciting
  • Quit smoking
  • Help others
  • Fall in love
  • Spend more time with family

Why are we so bad at keeping resolutions?

According to Forbes.com, some of the reasons New Year resolutions didn’t stick were:

1. Didn’t make a plan for itA lot of people forget that a resolution is really just a goal and it requires structure, otherwise, it’s just a wish.

2. Forgot the reasons why you were doing itMotivation matters and if you don’t know why the goal is important, it’s easy to drop.

3. Didn’t plan for setbacksNo one is perfect, we all fall off the wagon at some point. You need a plan for what to do when this happens and how you’ll get back on that horse.

4. Didn’t have a strong support network – Support is important with any goal, it’s important to surround yourself with people who believe in what you’re doing and want to see you succeed.

5. Took on too much too fastMany of us get a little over-keen around the New Year, we want to make huge leaps of progress overnight, but real growth is a slow and steady journey.

6. Weren’t accountable to anyoneit’s easy to get persuaded by that nagging negative voice inside your head that says you’re not cut out for this. An accountability partner helps keep you focused and on track, even when you think you’re ready to throw in the towel.

7. It wasn’t that important in the first placePerhaps you set a goal that others wanted you to set or one you felt you ‘should’ set. It’s easy to give up on something that never really mattered that much to you in the first place.

So, what are the hints for keeping your New Year resolutions?

1. Choose a goal that matters – Don’t do it for anyone else but you. If it’s not something you truly believe in, you’ll never succeed. Take some time out and reflect upon what you really want to achieve.

2. Avoid previous resolutions – Often re-visiting a past resolution sets you up for frustration and disappointment. Choose something new or approach an old problem in a new way. For example, instead of trying to lose 3 stone in weight, try exercising more.

3. Plan aheadLook for possible obstacles and prepare for how you’ll deal with them.

4. Take it one step at a time – Often people make the mistake of trying to achieve too much. The chances of success are greater when people channel their energy into changing just one aspect of their behaviour.

5. Recognize that things will get hard  – Unexpected obstacles will get the better of you but that’s no reason to give up completely, find ways to forgive yourself and keep motivated.

6. Gather your supporters  – Let them know what you’re doing and why and ask if you can count on them to help you reach your goal. Joining a club or group is a great way to get support from like-minded people and help spur you on when you feel like giving up.

So, if you want to improve your health consider doing classes – Aerobics, Zumba, Sh’bam and Pilates are popular ways to get fit and help lose weight. There’s also the group mentality, which is perfect for that extra ounce of moral support.

Want to meet new people and try something new? Then joining an existing activity group or club could be what you need.

Why not use Eventility.com, to set up your own sports or activity club or join an existing one – you can search for what’s on in your area. Eventility is free and really, really easy to use.

https://www.eventility.com/

Social Media for Sports Clubs Infographic

Of the 6000 plus clubs, groups and communities that use Eventility.com to organise and promote their fixtures and events, sport is one of the most popular areas.  Local clubs and teams, as well as sports organisations such as the Sport and Recreation Alliance and spogo are turning to the web to help reach potential new members, communicate with existing members and organise their activities.

As our CEO, Robin Brattel, says: “Organising a team or club has always been a tricky business, frequently involving the time consuming process of emails and last minute text messages. But social media platforms like Eventility have the power to change all that by providing a free one-stop-shop for team or club organisation and promotion”.

With that in mind, we put together this infographic (below) to look at how sports clubs of all sizes are using social media platforms successfully – and some rather less successfully.

As you’d expect, the London 2012 Olympics were a huge social media triumph. There were over 150m tweets about the Games and 67% of British adults used social media to follow the action live. Spice Girls aside, Usain Bolt attracted the most mentions with tweets peaking at 80,000 per-minute following his victory in the 200m.

Of course, here at Eventility we’re especially interested in how local sporting events make use of the web. It’s encouraging to see that 76% of sports event organisers use social platforms to promote their events, but this figure is only 50% when looking at smaller events.

I’m sure this will improve throughout 2013 – and we feel we’re playing our part by offering an amazing free platform to help clubs stay organised. Just in case you missed our pitch: Eventility helps teams and groups to save time, effort and resources, and to communicate easily with members and reach out to new members.

Sport and Social Media - Eventility Infographic

Sport and Social Media – Eventility Infographic

Your Events – Simplified

Eventility V3.3 Introduces a Host of New Event Features

Here at Eventility we love your feedback and are working hard to over-deliver on our promise of ‘Organisation and Promotion Made Easy’.

This week, we’ve got a treat in store when you log-in to add or edit your event. We’ve taken all your feedback and released a new version of our Events Engine with an even simpler interface!

Click the image below or this link to play the 1 minute video overview

Here are a few of the key updates

Events Simplified Video

  • New events check-list guides you through five simple steps
  • Flip from “Organiser View” to “Live View” and see how your event looks to others
  • Event descriptions can be five times longer and include rich-text formatting
  • Attendance tracking has powerful email reporting (opened, clicked, bounced, etc.)
  • Ticketed events
    • Absorb our charge into the ticket cost
    • Ask up to three questions when someone orders their tickets
    • Create promotional codes
  • Promote your event
    • Straight to Facebook or Twitter
    • As a Facebook event
    • With a button on your website
    • With a short link (http://evty.co/)

As always, we love to hear your feedback so please keep it coming. We’ve got lots more great updates in store just around the corner.

The Eventility Team

Introducing Powerful New Member Management

We know just how time consuming it can be to manage your Club, Group or Community, which is why we’re striving to provide you with simple, yet powerful, tools to save you time and make your life easier.

Following the recent addition of subscriptions, we’ve revamped your existing management tools with the release of a new look [Members Stuff] tab which incorporates compelling new email reporting & tracking.

Here’s a quick overview (and check out the screenshots below)…

  • New members list to visualise user details at a glance
    • Mouseover contact names for a flyout view of photo, membership status, contact details etc
  • Message contacts by Email or SMS, anytime
    • View your last sent email & track its status (delivered, opened, clicked, bounced) so you can follow up when needed
  • Send Event Invites
    • As simple as it sounds. Invite contacts to your events without having to drill into the event view.
  • Send Exclusive Offers*
    • Venue managers can send emails blasts with their latest offer & track the click through rates.
  • Email Reports
    • Powerful reporting on all emails sent (delivered, opened, clicked, bounced)
  • Other features include
    • Export members spreadsheet (they’re your members so it’s your data!)
    • Give management rights to your members

Sounds good eh? oh and that’s not all… to make it quicker and easier for people to join you on Eventility we’ve trimmed the registration form back to it’s bare essentials. Your members can even use their existing Facebook credentials to login.

So, as usual, please let us know what you think of the update, we can’t wait to hear your feedback!

Cheers – The Eventility Team


New Members View for Eventility Club Group and Community Organisers

*Offers are only available if you manage a venue